WHERE CAN WE DELIVER THE PACKAGE TO?

All our products can be shipped to the U.S. and most of European countries including: UK, Germany, France, Netherland, Belgium,Italy, Spain, Austria, Portugal, Swiden, Greece, Lativ, Poland, Romania, Czech，Slovakia，Slovenia，Finland，Lithuania，Luxembourg，Bulgaria；If you cannot choose delivery method when make the order, please kind contact our customer service below.

US Support
1-855-360-8800
USsupport@360smartai.com

EU Support
EUsupport@360smartai.com

All orders are received with the consignee's signature to avoid theft, loss or damage.If a package is lost or stolen, please contact your local Express office for a claim for stolen or mis-delivered packages.

PROCESSING TIME

Standard orders must be placed before 16:00 Beijing standard time to start processing on the next business day. Processing usually takes 1-2 business days, and orders will arrive within 3-5 business days from when the order is shipped.

SHIPPING & DELIVERY RATES 

*Please provide correct and accurate shipping address and information. Any charges incurred by SmartAI to reroute a shipment or make an address correction will be the responsibility of the customer. SmartAI will make every attempt to contact the customer in advance to avoid additional shipping charges when possible.